Résumé | richarddiamond.com

Internet and intranet development with ASP/ASP.NET/IIS, PHP/Apache and Amazon Cloud
HTML, DHTML, JavaScript and CSS client-side development
Shopping cart, e-commerce, and on-line payment systems integration including Authorize.net and PayPal
Microsoft Access and SQL Server database architecture and development
Delphi, Visual Basic, VB.NET, C#.NET and Java Windows application, service and ActiveX development
LAN, WAN, VPN and Internet Data Center/Co-Location architecture and engineering
Corporate telecommunications and network security auditing
Solutions for bar code, mag stripe and RFID scanning on PC and mobile platforms
Sales and Marketing Automation with products from Salesforce, Oracle-Eloqua, Sales Engine, Marketo and GotoMeeting
Video Encoding and Streaming from Cloud or Data Center to PC, iOS and Android clients

Developed, deployed and administrated News8Austin.com, News14.com, CapitalNews9.com, News24Houston.com and News9SanAntonio.com web sites and content management systems utilizing ASP and SQL Server replicating content and data across multiple web and database servers.
Built and managed a 30-server network operations center to support above sites.
Created a scalable custom ad management system to client specs, integrated with above sites.
Developed a Windows service in VB.NET to aggregate and distribute XML and proprietary format weather data via FTP.
Architected secure e-commerce portal and management applications for JoyBreak.com (entertainment and personal empowerment site, defunct) using ASP.NET.
Troubleshot and maintained a Windows task tray icon application for the distribution of local Austin weather content.
Developed a PHP XML hotel booking web service connector for UrbanPassport.net (travel review and booking site, defunct).
Designed and implemented SQL Server 2000 databases, triggers and stored procedures.
Built an extranet bug-tracking and maintenance request management and reporting system in ASP for internal and client use.

Developed event registration and management applications and presentation systems for Quest FOCUS 2002 User Conference using ASP and SQL Server 2000.
Worked as Lead Developer, Technical Director and on-site Systems Integrator for multimedia presentation systems at Quest FOCUS 2001.
Developed complete registration and management system for BMC Learning Universe 2001 User Conference using ASP and SQL Server.
Acted as Technical Director for various projects from specification through completion.
Worked with Producer to create competitive bids for digital media projects.

Reorganized IS support and development structure to a team-based system building on individual talents and specializations.
Worked with regional Systems Managers to develop core competencies and set individual goals.
Managed large ongoing project list, including development of corporate intranet sites, database software and corporate-wide hardware and software upgrades.
Ensured the integrity and security of company LANs, WANs, intranet and Internet connections.
Worked directly with the company President and CEO to determine needs and set direction for future development of technology toward furthering business objectives.
Developed and supported a national frame-relay WAN linking over 1000 users at 12 sites via SPX/IPX, TCP/IP, and Appletalk.
Developed and maintained intranet sites/servers for company-wide and departmental CGI database applications using HTML, PERL, Javascript, VBScript, and Active Server Pages.
Oversaw development of custom applications in Access, Visual Basic, Delphi and C++.

Performed diverse management and technical duties for seven-site national corporation.
Spearheaded transition to Windows 95 platform, including planning, design, specification, procurement, implementation and training.
Oversaw transition to Netware 4.x file servers throughout the organization.
Managed design and implementation of custom client-server database software.
Hired, trained, supported and evaluated remote-site Systems Managers.
Provided systems evaluation, design and deployment during creation and acquisition of new corporate sites and divisions.

Configured, maintained and supported 100-user Novell Netware 4.1 network, 24-user Appletalk network, multi-city frame relay WAN connection, Netscape Internet access, audiotext, T-1 and PBX/voice mail system.
Provided first-source installation, troubleshooting and support for all hardware and software issues.
Developed and supported applications in FoxPro, Borland Delphi/Pascal, C++, Microsoft Visual Basic.
Support of network-based accounting, ad scheduling, contact management and page layout software systems.

Configured, maintained and upgraded 32-line audiotext “900 number” processing system.
Worked with vendor from beta stage through extensive customization to produce a corporate-wide reference system.
Troubleshot hardware, software and telephone equipment problems.
Developed staff training materials, provided internal and client support.

Various duties both technical and client-oriented including Point-of-Sale hardware/software system integration, programming, customer service, documentation and personnel training.
Wrote complete network POS software system–from hardware drivers to user interface–in Pascal and Assembler for cash management, inventory, customer billing and database management.
Designed and wrote custom data access components to read and write DBASE databases and indexes.

Administrative and technical duties associated with station equipment including budgeting, purchasing, resource management and equipment maintenance.

Technical position working with electrical, RF and control cabling, as well as maintenance of all station production equipment–video switches, time-base correctors, RF modulators, broadcast VTRs, character/graphics generators.

Assisted with conversion to and implementation of computer-addressable cable converter system. Performed bench analysis of defective hardware.
Maintained inventory and history on all equipment.